Archive for March, 2012

SEVEN MANAGEMENT HAT [7] The Business Hat

7 THE BUSINESS HAT: WHERE IT ALL COMES TOGETHER As a professional in some discipline your perspective of the business of the organization was limited. You had knowledge of the purposes and objectives of your group but limited knowledge of the organization. As long as the organization was meeting its objectives there was not much […]

SEVEN MANAGEMENT HAT [6] High-anxiety Hat

Managers also often wear the high-anxiety hat. These tasks are performed without any joy and become a painful reminder of problems managers face. These are challenging tasks that test a manager’s competence to function when faced with critical decisions. They may not occur often but they define the manager’s character and involvement. Fortunately there are […]

SEVEN MANAGEMENT HAT [5] The Action Hat

5 THE ACTION HAT: DOING THE WORK The action hat describes some of the real work of the manager. As a professional you have probably heard a lot about managers delegating. While managers do delegate many activities, there are others that require a full understanding and cannot be delegated. For the inexperienced manager these activities […]

SEVEN MANAGEMENT HAT [4] The People Hat

4. THE PEOPLE HAT: UNDERSTANDING HUMAN BEHAVIOR The people hat involves gaining an understanding of human behavior. The uniqueness of people needs to be taken into account in developing plans and in making decisions that involve people. Managers very quickly find themselves in a position to make decisions that have current as well as future […]

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